Refund Policy

At FungiiFind, we are committed to providing high-quality products/services. If you are not completely satisfied with your purchase, we are here to help.

Refunds & Returns

Under Australian Consumer Law, customers are entitled to a refund or replacement if a product or service has a major problem. This includes:

• The item being unsafe or faulty.
• The item significantly differing from its description.
• The item not performing as expected.

If the issue is minor, we may offer a repair or replacement instead of a refund.

Change of Mind

We do not offer refunds for change-of-mind purchases. However, we may provide store credit or an exchange at our discretion.

Process for Refunds

To request a refund, please contact us at fungiifind@gmail.com within 14 days of purchase. You may need to provide proof of purchase and details of the issue.

Shipping Costs

If a refund or replacement is approved, we will cover return shipping costs for faulty items. For other returns, customers may be responsible for shipping fees.

For more details, visit fungiifind.com or contact our support team at fungiifind@gmail.com.